Our Team
Setting your sites higher with a team that goes above and beyond
We are a people business
That's at the core of our success.
Unlike many competitors who subcontract, then subcontract again, we focus on engaging and employing high-quality people because they are ultimately the drivers of our business.
What happens when they are working solo on your site?
Our team always delivers. We are extremely proud of our high-performing team, and the standards they set. Its why we obsess over hiring only the best and training them properly. Less than 1% of applicants are successful with us.
When support and training are done well, exceptional service, reliability and consistency follow. That is why, 10 years on, we can deliver the standards our clients expect.
Our Culture & Ethos
Zero complaints
Heard it before?
This is genuinely the benchmark we set ourselves at Landon. We have been described as obsessive which we take as a great compliment. Just ask our clients…
See something? Report it.
No matter the service, our highly trained team looks beyond the task in front of them to identify potential maintenance issues and make recommendations for improvement.
When in doubt, communicate
Regular updates, quick responses and honest, open conversations. Top to bottom in our organisation, it is encouraged. Assumption is the mother of all...
Workflows set us apart
The right way. First time. Every time.
Time in motion and workflows set for every site, always. Just like the McDonald's founders walking their car park to map workflow in the movie "The Founder". That is what we do.
Culture comes from the top
Michael Hocking
Managing Director
Michael Hocking is the driving force behind Landon Group and is recognised for setting exceptionally high standards across commercial cleaning, gardening and maintenance. With a career spanning senior roles in major organisations such as Woolworths and Esquire Group, and a deep understanding of commercial property and asset management, he brings a rare combination of operational discipline, strategic thinking and hands-on execution.
His development of a high-performing, fast-growing team and senior leadership group reflects the standards Landon Group is known for. He openly offers an MD guarantee and personally backs the delivery of every service on every site because of his confidence in the systems, people and standards across Landon Group.
“Being client-side for a number of years, I saw an opportunity back then to deliver something far better than the usual supply we were getting, backed by quality systems, process and workflow. And now here we are.”
Some of our high performing senior leaders
Rohan Adhikari
Operations Manager
This is a great Australian story.
Rohan joined Landon Group 9 years ago, shortly after arriving in Australia from Nepal. From those early days, he showed a strong work ethic, a willingness to learn, and a commitment to doing things well. He has since progressed through the ranks from team leader on one of our sites to one of the most senior people in our organisation.
Team Leader → Operations Site Supervisor → Junior Area Manager → Area Manager → Operations Manager → Senior Operations Manager / Training & Development, all within 9 years.
He is now responsible for helping bring through the next generation at Landon Group and is often managing in excess of 100 people on various sites around the country at any one time.
Steve Burns
Operations Manager
A bit of humour never gets in the way of quality.
Steve is driven by a commitment to exceptional service and brings more than four decades of operations and retail management experience to facilities management at Landon Group. Described as approachable, a problem-solver and a very easy guy to deal with.
He has been one of the standout additions to the Landon Group team in recent years.
Steve is living proof that humour and kindness can go hand in hand with professionalism and fast-paced, high-quality delivery.
What our clients say
"Thank you for your help last week in preparation for our guests, the site looked great and the visit was received extremely well".
Barbara Kim
Building Manager
Prabin cleaned the area and I am soooooo happy for his job and want to let you know. When I did the routine inspection, I have noticed the fire stairs have no soil, no dust and no yellow stains left and it is a perfect job. He is working hard and is a proactive person so I would l like to keep him.Thanks and well done.
Barbara Kim
Building Manager
Thanks for sending through the photos.We also received an email from the staff at Bungaribee asking us to let you know that your team cleaned the kitchen last night did an outstanding job! Thanks for the great work!
Morgana Davies
Tradeflex Facilities Services
"The building looks great, the team have done an outstanding job as per normal".
Jeff OFlynn
Toll
"Thank you for sending the photos through - Jeremy also sent them through this morning. The result is excellent, the team did really well. Please thank them for raising the concern and completing the work - job well done".
Emma Worthing
Strata Resident
"Your guys did a great job filling sand in the pavers, they did better than our last handyman. I came in after the rain and expected it to have washed away, but it held well. Outstanding job".
Bill Edmonds
Building Manager
"Awesome job, the roof is looking very clean, thank you. Didn't realise there was that much paper debris up there".
Stephane Genier
IVE Group
"Doreen and I would like to thank you all very much for a job well done, the walkway looks amazing. We really appreciate all the extra work that was put in to make the walkway more presentable, not only for our staff but visitors to the site as well".
Dianne Gonzalez
Toll
"Great company to deal with. Landon Group are our contracted cleaners at the Quay North apartments. Great team, very responsive and always quick to advise of any issues around the complex."
Leann Launt
Strata Assistant